📊 Dashboard
Welcome to VOICE
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Today
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Today's Appointments
Quick Stats
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🎯 Appointments
Manage and track all your booked appointments
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📋 Update Disposition
How did this appointment go?
Sold
Deal closed successfully
No Show
Customer didn't show up
Not Interested
Customer declined
Follow Up
Needs another call
Rescheduled
Moved to new date
Cancelled
Appointment cancelled
Wrong Info
Bad phone/address
Quote Given
Estimate provided
✅ Dispositions
0 Pending0
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Close Rate
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Revenue
Pending Dispositions
📤 Outbound Agents
12 NEPQ-powered sales agents
📥 Inbound Agents
15 front desk receptionists
👥 Leads
0All
0New
0Active
0Contacted
0Booked
Leads
No leads yet
🌐 Website Leads
Track visitors who book through voicelab.live
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Total Leads
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New
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Converted
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Today's Visits
📋 All Website Leads
| Date | Name | Phone | Company | Industry | Preferred Time | Status | Actions |
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📞 Calls
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💰 Costs
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SMS
🧪 Test Lab
Configure test phone and test any agent
Test Configuration
All Agents
Click to test with custom phone
📱 Facebook & Instagram Ads
Track ad spend, CPL, CPA, and ROAS
Today
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Spend
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Leads
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🔄 Pipeline
Visual lead journey with full tracking
Leads by Stage
Voice Analytics
AI Learning & Optimization
System Active
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Calls Analyzed
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Avg Score
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Human Score
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Pacing Score
--ms
Avg Latency
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Auto Fixes
Live Activity
Real-time
Hailey (Website)
Hi, this is Hailey from Denver Roofing. How are you today?
2s ago
Caller
Yeah I got your message about the roof inspection...
8s ago
System
Appointment scheduled for Monday 2:00 PM
1m ago
Active Issues
2 detected
Response Delay Too Short
High
Agent responding in 0.3s after caller finished. Recommended delay: 1.2-1.5s for natural conversation flow.
Apply Fix → Set to 1.5s
Speaking Rate Elevated
Medium
Current speaking rate: 172 WPM. Optimal range for comprehension: 140-160 WPM.
Apply Fix → Reduce to 150 WPM
Human Score
+3%
78
Pacing
-5%
62
Latency
340ms
Engagement
+8%
84
Agent Configuration
Call History
Last 24 hours
| Agent | Phone | Duration | Score | Human | Pacing | Issues | Action |
|---|---|---|---|---|---|---|---|
| Click "Sync Calls" to analyze data | |||||||
🧬 Voice Evolution
Neural AI that learns from every call and auto-optimizes
Auto-Learning ON
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Calls Analyzed
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Avg Fitness
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Human Score
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Pacing
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Engagement
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Auto-Evolutions
🎛️ Agent Genome Controls
Loading agents...
🎯 Top Issues Detected
Click "Sync & Analyze" to detect issues
📊 Agent Performance
Outbound
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calls analyzed
Inbound
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calls analyzed
📞 Recent Call Analysis
Click any call for full AI analysis| Agent | Phone | Duration | Fitness | Human | Pacing | Latency | Issues |
|---|---|---|---|---|---|---|---|
| Click "Sync & Analyze" to fetch call data | |||||||
📊 Call Analysis
Command Center
Real-time operations • Full audit trail • AI insights
LIVE
🎯 Lead Journey Timeline
📱 Facebook Ad Click
Campaign: "Roofing Storm Damage" • Ad Set: Colorado Homeowners
📝 Lead Form Submitted
John Smith • (720) 555-1234 • john@email.com
📞 AI Call - Paige (Roofing)
Duration: 3:42 • Outcome: Appointment Set • Human Score: 94%
📅 Appointment Booked
Tomorrow 10:00 AM • Free inspection • Google Calendar synced
📱 SMS Confirmation Sent
"Hi John! Your roofing inspection is confirmed for tomorrow at 10 AM..."
📋 Automation Audit Log
Auto-Call Triggered for lead John Smith
Rule:
new_lead + roofing → Call within 30s • Data: {phone: "7205551234", source: "facebook"}2:17 PM
Outbound Call Completed Paige → (720) 555-1234
Duration: 222s • Outcome: appointment_set • Agent: Paige (roofing) • Retell Cost: $0.37
2:20 PM
Appointment Created via AI call extraction
Date: 2026-01-04 10:00 • Type: inspection • Google Event: abc123xyz
2:20 PM
SMS Sent Confirmation to (720) 555-1234
Template: appointment_confirmation • Twilio SID: SM123abc • Cost: $0.0075
2:21 PM
Lead Stage Updated new_lead → appointment_set
Trigger: appointment_created • Pipeline: roofing_default • Previous: contacted
2:21 PM
🖥️ Debug Console
voice_app.py — LIVE
14:17:02INFOWebhook received: new_lead from Facebook
14:17:02OKLead created: #4521 John Smith (720) 555-1234
14:17:03INFOAutomation triggered: auto_call_new_lead
14:17:03INFORetell API: Creating call to +17205551234
14:17:04OKCall initiated: call_abc123 (Paige/roofing)
14:20:26OKCall completed: 222s, outcome=appointment_set
14:20:27INFOExtracting appointment from transcript...
14:20:28OKAppointment created: #892 2026-01-04 10:00
14:20:28INFOSyncing to Google Calendar...
14:20:29OKGoogle Calendar event created: abc123xyz
14:21:01INFOSending SMS confirmation via Twilio...
14:21:02OKSMS delivered: SM123abc
🔌 AI Connections
Your integrations are managed by AI. Tell us what you need, we handle the rest.
What do you want VOICE to do? Select to auto-configure
Make AI Calls
Outbound sales calls, follow-ups, and automated dialing with AI agents
Book Appointments
Calendar sync, availability management, and automated scheduling
Send SMS & Reminders
Confirmations, reminders, follow-up texts, and drip campaigns
Capture & Route Leads
Facebook, Google, and web form leads auto-imported and routed
Collect Payments
Accept deposits, track revenue, and automate invoicing
Automate Workflows
Connect to 5000+ apps via Zapier, webhooks, and custom triggers
🔗 Your Connections
🤖
Connected
VAPI Voice AI
Powers your AI voice agents for calls
99.9%
Uptime
142ms
Latency
📱
Connected
Twilio SMS/Voice
SMS confirmations and voice routing
100%
Delivery
0.8s
Avg Send
📅
1-Click Setup
Google Calendar
Sync appointments automatically
—
Synced
—
Events
📘
1-Click Setup
Facebook Leads
Auto-import leads from ads
—
Forms
—
Leads
⚡
AI Setup
Zapier Workflows
5000+ app integrations
—
Zaps
—
Triggers
💳
Optional
Stripe Payments
Revenue tracking & billing
—
Revenue
—
Txns
🧠
Connected
OpenAI GPT-4
Powers Aria AI assistant
Active
Status
gpt-4o
Model
📧
Alternative
Microsoft Outlook
Outlook calendar sync
—
Synced
—
Events
🚀
Setup Required
GoHighLevel
Full CRM integration: contacts, pipelines, appointments & workflows
—
Contacts
—
Synced
🔍 AI Health Monitor Real-time monitoring
All Systems Operational
Voice AI (VAPI)Healthy
142ms
Response
0
Errors
24h
Uptime
SMS (Twilio)Healthy
0.8s
Delivery
100%
Success
24h
Uptime
AI Engine (OpenAI)Healthy
1.2s
Response
gpt-4o
Model
24h
Uptime
AI Auto-HealerActive
0
Issues
0
Fixed
Always
Watching
🚀 GoHighLevel Integration
🔗
Full CRM Sync
Contacts, Pipelines, Appointments & Workflows
Found in your GHL URL: app.gohighlevel.com/v2/location/THIS_ID/dashboard
Settings → Business Profile → API Key → Location API Key
📥 Webhook URL for GHL Workflows
https://your-app-url.railway.app/webhook/ghl
Use this in GHL Workflows to trigger AI calls. POST with: {"action":"call", "phone":"+1234567890", "agent_type":"roofing"}
⚡ What This Enables:
✓ Auto-sync leads to GHL contacts
✓ Trigger AI calls from GHL workflows
✓ Push appointments to GHL calendar
✓ Update GHL contacts with call outcomes
✓ Move contacts through pipelines
👤 Account Settings
Manage your profile and security
Profile
Security
API Keys
Use API keys to integrate VOICE with external systems.
Danger Zone
These actions are irreversible.