📊 Dashboard

Welcome to VOICE
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📅 Calendar

Manage your appointments with ease

January 2026
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🎯 Appointments

Manage and track all your booked appointments

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📤 Outbound Agents

12 NEPQ-powered sales agents

📥 Inbound Agents

15 front desk receptionists

👥 Leads

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AI Calling3 slots daily
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12:15p0
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🌐 Website Leads

Track visitors who book through voicelab.live
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Today's Visits

📋 All Website Leads

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📞 Calls

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💰 Costs

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🧪 Test Lab

Configure test phone and test any agent

Test Configuration

All Agents

Click to test with custom phone

📱 Facebook & Instagram Ads

Track ad spend, CPL, CPA, and ROAS

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🔄 Pipeline

Visual lead journey with full tracking

Leads by Stage

Voice Analytics
AI Learning & Optimization
System Active
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Calls Analyzed
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Avg Score
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Human Score
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Pacing Score
--ms
Avg Latency
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Auto Fixes
Live Activity
Real-time
Current Score
--
AI
Hailey (Website)
Hi, this is Hailey from Denver Roofing. How are you today?
2s ago
U
Caller
Yeah I got your message about the roof inspection...
8s ago
System
Appointment scheduled for Monday 2:00 PM
1m ago
Active Issues
2 detected
Response Delay Too Short
High
Agent responding in 0.3s after caller finished. Recommended delay: 1.2-1.5s for natural conversation flow.
Apply Fix → Set to 1.5s
Speaking Rate Elevated
Medium
Current speaking rate: 172 WPM. Optimal range for comprehension: 140-160 WPM.
Apply Fix → Reduce to 150 WPM
Human Score
+3%
78
Pacing
-5%
62
Latency
340ms
Engagement
+8%
84
Agent Configuration
Call History
Last 24 hours
Agent Phone Duration Score Human Pacing Issues Action
Click "Sync Calls" to analyze data

🧬 Voice Evolution

Neural AI that learns from every call and auto-optimizes
Auto-Learning ON
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Calls Analyzed
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Avg Fitness
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Human Score
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Pacing
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Engagement
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Auto-Evolutions
🎛️ Agent Genome Controls
Loading agents...
🎯 Top Issues Detected
Click "Sync & Analyze" to detect issues
📊 Agent Performance
Outbound
--
calls analyzed
Inbound
--
calls analyzed

📞 Recent Call Analysis

Click any call for full AI analysis
Agent Phone Duration Fitness Human Pacing Latency Issues
Click "Sync & Analyze" to fetch call data
🎮

Command Center

Real-time operations • Full audit trail • AI insights
LIVE
🎯 Lead Journey Timeline

📱 Facebook Ad Click

Campaign: "Roofing Storm Damage" • Ad Set: Colorado Homeowners

Jan 3, 2:14 PM
$2.34 CPC

📝 Lead Form Submitted

John Smith • (720) 555-1234 • john@email.com

Jan 3, 2:15 PM

📞 AI Call - Paige (Roofing)

Duration: 3:42 • Outcome: Appointment Set • Human Score: 94%

Jan 3, 2:17 PM
🎯 Converted

📅 Appointment Booked

Tomorrow 10:00 AM • Free inspection • Google Calendar synced

Jan 3, 2:20 PM

📱 SMS Confirmation Sent

"Hi John! Your roofing inspection is confirmed for tomorrow at 10 AM..."

Jan 3, 2:21 PM
✓ Delivered
📋 Automation Audit Log
🤖
Auto-Call Triggered for lead John Smith
Rule: new_lead + roofing → Call within 30s • Data: {phone: "7205551234", source: "facebook"}
2:17 PM
📞
Outbound Call Completed Paige → (720) 555-1234
Duration: 222s • Outcome: appointment_set • Agent: Paige (roofing) • Retell Cost: $0.37
2:20 PM
📅
Appointment Created via AI call extraction
Date: 2026-01-04 10:00 • Type: inspection • Google Event: abc123xyz
2:20 PM
💬
SMS Sent Confirmation to (720) 555-1234
Template: appointment_confirmation • Twilio SID: SM123abc • Cost: $0.0075
2:21 PM
👤
Lead Stage Updated new_lead → appointment_set
Trigger: appointment_created • Pipeline: roofing_default • Previous: contacted
2:21 PM
🖥️ Debug Console
voice_app.py — LIVE
14:17:02INFOWebhook received: new_lead from Facebook
14:17:02OKLead created: #4521 John Smith (720) 555-1234
14:17:03INFOAutomation triggered: auto_call_new_lead
14:17:03INFORetell API: Creating call to +17205551234
14:17:04OKCall initiated: call_abc123 (Paige/roofing)
14:20:26OKCall completed: 222s, outcome=appointment_set
14:20:27INFOExtracting appointment from transcript...
14:20:28OKAppointment created: #892 2026-01-04 10:00
14:20:28INFOSyncing to Google Calendar...
14:20:29OKGoogle Calendar event created: abc123xyz
14:21:01INFOSending SMS confirmation via Twilio...
14:21:02OKSMS delivered: SM123abc
🏆 Agent Leaderboard
Last 7 days
1
🏠
Paige (Roofing)
47 calls • 18 appointments
38%
Convert
2
☀️
Luna (Solar)
35 calls • 12 appointments
34%
Convert
3
🏥
Sarah (Medical)
52 calls • 15 appointments
29%
Convert
4
❄️
Jake (HVAC)
28 calls • 7 appointments
25%
Convert
💚 System Health
99.8%
Uptime
847ms
Avg Latency
98.2%
Call Success
97.5%
SMS Delivered
⚡ Quick Actions
🔄
Sync All
🧪
Test Call
📅
New Appt
👤
Add Lead
📊
Export
📈
Analytics
📡 Live Activity
📞
Call ended Paige → John S.
Just now
📅
Appointment booked Tomorrow 10am
2m ago
💬
SMS delivered Confirmation sent
2m ago
👤
New lead from Facebook Ads
5m ago

🔌 AI Connections

Your integrations are managed by AI. Tell us what you need, we handle the rest.

🧠

AI Integration Orchestrator

Monitoring all connections • Auto-healing enabled • Last check: Just now

2
Connected
2
Healthy
0
Auto-Fixed
What do you want VOICE to do? Select to auto-configure
📞
Make AI Calls
Outbound sales calls, follow-ups, and automated dialing with AI agents
📅
Book Appointments
Calendar sync, availability management, and automated scheduling
📩
Send SMS & Reminders
Confirmations, reminders, follow-up texts, and drip campaigns
🧲
Capture & Route Leads
Facebook, Google, and web form leads auto-imported and routed
💳
Collect Payments
Accept deposits, track revenue, and automate invoicing
🔁
Automate Workflows
Connect to 5000+ apps via Zapier, webhooks, and custom triggers
🔗 Your Connections
Connected
VAPI Voice AI
Powers your AI voice agents for calls
99.9%
Uptime
142ms
Latency
Connected
Twilio SMS/Voice
SMS confirmations and voice routing
100%
Delivery
0.8s
Avg Send
1-Click Setup
Google Calendar
Sync appointments automatically
Synced
Events
1-Click Setup
Facebook Leads
Auto-import leads from ads
Forms
Leads
AI Setup
Zapier Workflows
5000+ app integrations
Zaps
Triggers
Optional
Stripe Payments
Revenue tracking & billing
Revenue
Txns
Connected
OpenAI GPT-4
Powers Aria AI assistant
Active
Status
gpt-4o
Model
Alternative
Microsoft Outlook
Outlook calendar sync
Synced
Events
Setup Required
GoHighLevel
Full CRM integration: contacts, pipelines, appointments & workflows
Contacts
Synced
🔍 AI Health Monitor Real-time monitoring
All Systems Operational
Voice AI (VAPI)Healthy
142ms
Response
0
Errors
24h
Uptime
SMS (Twilio)Healthy
0.8s
Delivery
100%
Success
24h
Uptime
AI Engine (OpenAI)Healthy
1.2s
Response
gpt-4o
Model
24h
Uptime
AI Auto-HealerActive
0
Issues
0
Fixed
Always
Watching

🤖 AI Auto-Configure

Tell me what you want to do and I'll set up everything automatically

What's your primary goal?

📞
Make AI sales calls
Outbound calling to leads
📲
AI receptionist / inbound
Answer calls 24/7
🚀
Full automation
Calls + SMS + Calendar + Leads

Paste your VAPI API Key

Get this from vapi.ai → Settings → API Keys

AI is configuring your connections...

This usually takes 10-15 seconds

Validating API credentials
Setting up voice agents
Configuring phone routing
Running test call
Enabling auto-healing

👤 Account Settings

Manage your profile and security

Profile

Security

API Keys

Use API keys to integrate VOICE with external systems.

Danger Zone

These actions are irreversible.

Aria